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Welcome to Ask A Librarian, the 24/7 help chat service for students and staff at Virginia's Community Colleges

Whenever you need research assistance, Ask A Librarian connects you to live help, wherever you are.

  • This service is intended to provide guidance using the online library and conducting academic research at the point of need.
  • For help with library operating hours, inter-library loans, item holds, fines, etc., visit your college library Web site or contact your college library staff directly.

Please keep in mind that not all questions can be answered exclusively by online resources or in a single chat session. In addition, this is a cooperative service staffed by librarians from across the VCCS and beyond. Overnight chat support is provided by a global cooperative of professional librarians. This means that the librarian answering your question may not be from your college.

The following information is not available via Ask A Librarian:

  • Side effects or complications of drugs
  • Answers to medical or veterinary questions
  • Answers to legal questions
  • Personal opinions or interpretations
  • Proofreading or editing written work
  • Creating or editing research citations.

For further information about this service, please contact VCCS System Office Library Services.